In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and in the Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights, as well as in its implementing regulations, we provide you with extended information in this Privacy Policy.
Who is responsible for the processing of your data
- Identity: Qinera BJ, SCCL
- Postal Address: Carrer Mare de Déu del Coll, 70 LOCAL, 08023, Barcelona
- Telephone: 932850437
- E-mail: info@qinera.com
For what purpose do we process your personal data
- At Qinera Group we process the information provided by interested parties in order to provide the services and/or products offered by our company.
- In the commercial attention and after-sales service, the image of the user may be accessed as the connection will be through a live remote access. This image will not be recorded or further processed, as it will only be used for the live after-sales service. The legitimacy for this processing will be the consent of the data subject.
- No automated decisions will be made on the basis of the data provided.
- The personal data provided will be kept for the time necessary for the provision of the requested service or marketing of the product, as long as the interested party does not request its deletion and for the legally established periods.
How long we will keep your data
- The legal basis for processing your data is, as the case may be, the data subject's consent, the performance of a contract or legitimate interest.
- The legal basis for processing images is the data subject's consent.
- The legal basis for the connection via remote access to the user for after-sales service shall be the consent of the data subject.
- The processing of data for sending commercial communications to our customers and business contacts who have registered on our website is based on the legitimate interest established in the European Data Protection Regulation and the Law on Services for the Information Society and Electronic Commerce. If you prefer not to receive these messages by e-mail, we will offer you the possibility of exercising your right to object to such processing.
What is the legitimacy for the processing of your data?
- Your data will not be disclosed to third parties unless legally obliged to do so.
To which recipients will your data be communicated
- The only data transfers to third countries that are carried out consist of the hosting of data on servers located in the USA, with guarantees of compliance with the RGPD and the signing of the Standard Contractual Clauses approved by the European Commission.
Data transfers to third countries
How we have obtained your data
- The data comes from the data subject, or from the parent or legal guardian in the case of children under the age of 14 or disabled persons. Sometimes the user data is provided to us by the residences or special education centres themselves.
- The special categories of data processed are health data.
What are your rights when you provide us with your data?
- Any person has the right to obtain information about whether or not Qinera Group is processing personal data concerning them.
- Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. You also have the right to data portability.
- In certain circumstances, data subjects may request that we limit the processing of their data, in which case we will only retain the data for the purpose of exercising or defending claims.
- In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In this case, Qinera Group will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.
- You may materially exercise your rights by sending an e-mail to info@qinera.com duly identifying yourself and expressly indicating the specific right you wish to exercise.
- If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
- In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you may contact the Data Protection Officer, if appointed, or lodge a complaint with the competent Data Protection Supervisory Authority via its website: www.aepd.es.
More information about the processing of your data
- When we need to obtain information from you, we will always ask you to provide it voluntarily by giving your express consent through the means provided for this purpose.
- The processing of data collected through the data collection forms on the website or other means will be included in the Register of Processing Activities for which Qinera Group is responsible.
- Qinera Group treats the data confidentially and adopts the appropriate technical and organisational measures to ensure the appropriate level of security for the processing, in compliance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and other applicable regulations on Data Protection.
- However, Qinera Group cannot guarantee the absolute invulnerability of the systems, therefore, it assumes no liability for damages resulting from alterations that third parties may cause in computer systems, electronic documents or user files.
- If you choose to leave our website through links to websites that do not belong to our entity, Qinera Group will not be responsible for the privacy policies of these websites or for the cookies that they may store in the user's computer.
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