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Please indicate which product you are interested in:
Ceiling hoists
Harnesses
Portable toilet with hoist
Solutions for hospitals
Solutions for care facilities and residences
Solutions for home use
Gym or rehabilitation equipment
Other

Message:

Purchase date (if you don't know or remember, put an approximate date):

Invoice number:

Attach proof of sale (pdf, jpg or gif):

Product Name:

Description of the fault:

If you wish, you can attach a photograph with details of the incident:

To process a warranty repair, it is essential to attach a copy of the product's sales receipt.
If you don't have the invoice, please attach your order reference (quote or delivery note). Failure to provide this information will result in the repair being processed as an out-of-warranty product.
All products, excluding batteries, have a 3-year warranty against manufacturing defects.
In the case of a repair outside of warranty, once the technical service has assessed the fault, you will be sent a quote for your acceptance.