If a purchased product requires repair, once the technical service has assessed the issue, the customer will receive a detailed quotation for their approval. Repairs come with a warranty period of 6 months for labour and 3 years for any parts that may have been replaced.
Our team of professionals is always at your service to advise you on how to care for Carima’s mobility solutions in the most effective way, so that from day one the equipment and products purchased deliver maximum performance. To provide the highest level of safety, our maintenance system includes online traceability in accordance with current regulations, so that all actions are recorded and accessible in a transparent manner.
We also provide preventive maintenance options to extend the service life of our systems and ensure their optimum performance over time.
Depending on the solution purchased, we offer you the chance to contract the maintenance service best suited to your needs, where you will have technical visits for inspection and adjustment of the systems purchased, discounts on spare parts, discounts on product renewal plans, priority attention, and the chance to extend warranty periods.
We will provide you with details of the most suitable maintenance plans during the development of your project, so that you always have maximum transparency and decision-making power over the proposed solution. Request a personalised consultation and free quote now, with no obligation.
The utmost attention to detail in everything we do.
It is equally important to have a mobility and transfer product that provides maximum guarantees.
At Carima we specialise in the design, manufacture and distribution of accessible mobility solutions in built environments.
At Carima, we also train caregivers.